FOR CLASSES

Refund & Cancelation policy

All Courses – Online Purchases are Final and Non-Refundable and cannot be canceled for any reason.

Once the course (classes/events/workshops/self-study) is purchased/accessed, no refund/cancellation will be granted regardless of the reason unless the class/event has been canceled by us.  If the classes/events/workshops have been canceled by us, we shall refund the full amount. We can assist you to get started with the course if you are having any trouble. Kindly email us at onlineartclassesindia@gmail.com

SUBSCRIPTION

Subscription payments, also called recurring payments, are automatic payments on a schedule. If the customer has opted for subscription payment, the payments are done automatically by the card company/bank as per the schedule. If the customer wants to cancel the subscription then he has to instruct his card company/bank or send us an email to onineartclassesindia@gmail.com requesting to cancel the subscription. The subscription will be cancelled in the next cycle after the receipt of the mail to us from the customer. The customer cannot claim any refund of subscription paid, if they have not attended any class or classes.

FOR ARTWORKS

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at onlineartclassesindia@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at onlineartclassesindia@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.